Delta Air Lines

Tag Archives for Delta Air Lines.

Delta Silver Medallion: First Call Not So Great

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If you’ve read the blog before, you likely know that I live in Atlanta and fly Delta. Last year, I decided to break up with traditional ideas about loyalty when it comes to airlines. I still flew Delta more than anyone else, but I also spent plenty of time on American and Southwest. Couple this with a slight reduction in overall travel, and the end result was that I dropped from Platinum Medallion to Silver Medallion with Delta. The First Phone Call as Silver Medallion One of the things I loved about being Platinum Medallion was the phone support. Platinum calls were usually picked up by excellent Minnesota-based reservations agents that seemed to know how to do everything. That said,…

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Thoughts on Richard: Not Nixon

Delta Air Lines announced the semi-expected retirement of its CEO, Richard Anderson, today. Ed Bastian will succeed Anderson as CEO, and Glen Hauenstein will be elevated to President of Delta. I met Richard just once, and I found him to be remarkably affable. While I’m sure he has his CEO moments, he honestly struck me as someone that would be OK to sit down and have a beer with. That’s about the nicest thing I’ve ever said about any airline CEO. Though I still wish I had asked him these two questions. Change is hard, and the last few years have seen a lot of remarkable change in the airline industry. I’d opine that Richard Anderson has played a major…

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Delta Introduces New Luvo Wraps

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Delta Air Lines introduced an updated collection of healthy Luvo Wraps on domestic flights today. According to Delta, each wrap is made with high-quality ingredients that elevate flavor and taste, including fresh vegetables, nutty whole grains, and savory chicken without antibiotics. The wraps have limited sodium and added sugar and no artificial colors, sweeteners or flavors. Each wrap contains less than 500 calories, is packed with nutritional value, and contains satisfying servings of protein. The new options are available for purchase for all Delta Comfort+ and Main Cabin customers traveling on flights greater than 1,400 miles within the U.S., the Caribbean, Central America and Mexico. On Delta’s premium transcontinental services between JFK – LAX and JFK – SFO, the wraps are…

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Delta Announces 2016 MQM Rollover Date

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One thing I like about Delta’s Medallion status is SkyMiles rollover MQMs. Basically, if you exceed your required MQMs for the level of elite status you attain, Delta will roll that amount over to the next year. This can give you a good head start on status for the next year….and we all know I’m going to need that! Per “SkyMilesTeam” on FlyerTalk, rollover MQMs from 2015 will begin posting during the week of January 11, 2016. It could take 1 to 2 weeks for your rollover MQMs to post. This is the way things usually work, but it always generates a bit of angst and questions about when rollover MQMs post. How many MQMs will you rollover this year?…

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2015: My Last Year as Delta Platinum Medallion

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If the headline leads you to think this is a “hate on Delta post,” I apologize….because it isn’t. But on this New Year’s Eve, I think it’s appropriate to take a look at the impact of the changes I made in the way I travel over the last year. I was pretty clear on worrying less about “elite” status, and making schedule, price, and convenience my primary motivators for air travel. Not to mention, I experimented quite a bit with American from Atlanta in 2015, and a tiny bit of Southwest too. The result: I spent less on airfare overall, but come February 1, 2016, I will be a Delta Silver Medallion. (Insert sad face, crying, and gasping noises here)…

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Don’t Forget to Bring Your Delta Amex to the Sky Club

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Through the end of December, holders of any of the Delta American Express SkyMiles cards can get up to two premium drinks at the Delta Sky Club by just showing your Delta Amex. While I’m sure this has been blogged about already, a friendly reminder never hurts as I’d completely forgotten when I arrived at the Sky Club yesterday. The friendly bartender asked if I had a Delta Amex, and of course I said yes! So don’t leave home for your next Delta flight without your SkyMiles Amex. The only premium drinks not included are Hennessy, Johnny Walker Blue Label, and the half bottle of Perrier-Joulet according to the bartender I spoke with. If you’ve heard differently, please comment. -MJ,…

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Delta One Dinner: Detroit to Paris

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I recently sampled Delta’s international business class service, Delta One, from Detroit to Paris. Delta’s catering has been pretty solid in recent years, and I was excited to sample Delta’s international offering to Paris to kick off our Parisian and trans-Atlantic cruising adventure. The Delta One dinner service started the meal with a delicious shrimp and avocado appetizer. (Feature image credit: Delta Air Lines) This was followed by a fresh mixed green salad and corn soup. I chose the beef tenderloin for the main course. This was accompanied by lobster mac and cheese and buttered asparagus. Everything tasted great, but the steak was dry. I went against conventional wisdom for dessert and passed on the ice cream sundae. Instead, I opted for…

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Delta Enhancing Serviceware in First and Delta One

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Delta Air Lines is modernizing its premium cabin serviceware through a partnership with Alessi. The changes will lead to new plates, glasses, flatware and service products in First Class and Delta One cabins in 2017. (Feature image credit: Delta Air Lines) “We understand every aspect and detail of the travel experience matters to our customers,” said Robyn Klein, Delta’s Managing Director – On Board Services. “Working alongside the talented and creative teams at Alessi, a design house that continues to set the standard for innovative and unique design, we’ll bring to the airplane an uncompromising level of elegance and service that builds on Alessi’s renowned design inspiration.” According to Delta, this change “comes as the airline continues to make evolutionary and meaningful enhancements to the experience it…

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Best of: Pondering a Future with Delta SkyMiles

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I am currently on vacation. While I am live blogging when appropriate with my Diary of a Trans Atlantic Cruise, I will be posting some select “best of” content from time to time. With everything going on in loyalty of late, it seems like an ideal time to ponder my future as an Atlanta-based flyer. With the exception of the true lover of most things widget, I suppose I blog about Delta Air Lines and SkyMiles as much as anyone. I do live in Atlanta afterall. As we approach the half-way point in 2015, I’m finding myself thinking more and more about my Delta future. In keeping with a promise I made to myself, I haven’t spent a dime on my Delta Amex…

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