Delta Air Lines

Tag Archives for Delta Air Lines.

Delta Partnering with PANYNJ on LGA Redevelopment

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More news from Delta Air Lines today on significant investments in terminal facilities to improve the passenger experience. Delta is partnering with the Port Authority of New York and New Jersey to replace its LaGuardia terminals with a brand new state of the art facility. The project is part of a 50-year lease agreement that Delta is negotiating with PANYNJ. The new terminal will feature a brand new Sky Club, with Sky Deck, with more spacious concourses, larger gate areas with more seating, and increased concessions. The terminal will include 37 gates across 4 concourses with a centralized check-in area and security checkpoint. According to Delta, the majority of gates will have access to dual taxi lanes, which will greatly improve…

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A Tale of Two Airlines: AA and DL

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I recently completed a roundtrip flight to Dallas/Fort Worth from Atlanta. I thought it would be fun to fly American since I was going to visit a buddy I worked with there. Not to mention, another friend was flying in on American and it would be convenient to link up for transportation to the hotel. As it turns out, my best shot at upgraded travel was flying American to DFW and Delta home. I also thought it would make for a fun blog post – comparing the two experiences. American: ATL to DFW I arrived at the airport way early, and as luck would have it, PreCheck was in great shape and I cleared in exactly 4 minutes. Off to…

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Breaking: Delta Global Upgrade Certs Now Valid on Virgin

Delta SkyMiles Medallion global upgrade certificates are now valid on Virgin Atlantic flights marketed by Delta. Per Delta.com,  global upgrades are now valid on all Delta marketed Virgin Atlantic flights worldwide. “Valid on Delta-marketed, Virgin Atlantic-operated flights for use globally on published Economy Cabin fares booked in W, Y, B, M, S, H, Q, K, L, U, T, X or V class to Upper Class.” I will update this post with links as soon as I’m near a computer, but check out the terms and conditions for GPUs on Delta.com. Good move by Delta!  

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Delta’s Latest Smartphone Update

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I downloaded Delta’s latest update for its smartphone app yesterday. In my case, we’re talking iPhone, but do check out the Android app as well if that’s what you use. In any event, the update included a fix to an issue that has annoyed me for years. Basically, if anything happened to your flight…delays, etc, the link to view the upgrade list almost always disappeared in my experience. Delta has heard our cries. We now have a separate “button” that should allow us to take a look at the upgrade list, no matter what. Yay! Other Fixes In addition to the upgrade list feature, Delta pushed an update to the “Track My Bags” feature to provide a quick summary of…

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Delta’s New TUMI Amenity Kits

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Delta Air Lines has teamed up with TUMI and Kiehl’s Since 1851 to offer a refreshed Delta One amenity kit for its premium business class customers. According to Delta, the new kits include Kiehl’s Lip Balm #1 and grapefruit-scented Deluxe Hand and Body Lotion with Aloe Vera and Oatmeal. The new kits appeared on July 1 aboard Delta’s premium transoceanic international flights and flights between John F. Kennedy International Airport and Los Angeles International Airport/San Francisco International Airport. In a unique twist, Delta will alternate between hard and soft sided TUMI kits based on direction of travel. Customers will receive a navy hard-sided amenity kit outbound from the U.S. and a soft-sided black amenity kit inbound to the U.S., allowing them to add variety…

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DEAL: Discounted CLEAR Membership from Delta

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Delta Air Lines has announced additional details, including pricing, for its new partnership with CLEAR, which was first revealed in April. Delta is partnering with CLEAR to offer expedited access to security screening and reduce the amount of time its SkyMiles members spend in line. Delta’s top-tier Diamond Medallion members will receive complimentary membership, while Delta’s Platinum, Gold, and Silver Medallion members can join CLEAR for $79 per year. General SkyMiles members can join for $99 per year. For comparison purposes, a typical annual membership with CLEAR costs $179. SkyMiles members should be on the lookout for an email from Delta with more details in the next few weeks. In the meantime, you can also visit delta.clearme.com for more details and…

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Delta’s Bag Guarantee Works

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Delta Air Lines is known for running a reliable operation. I don’t check bags frequently, but when I do, I’m continually amazed at how rapidly my bags are usually delivered, especially in Atlanta. A while back, Delta instituted a 20 minute “bags on time” guarantee for checked bags. If your bags weren’t delivered in 20 minutes, Delta will credit you 2,500 SkyMiles. Earlier this week, I was forced to check my bag because I was bringing some extra work materials with me and my bag was just too large to carry on. Our flight went fine, and we landed roughly on time. I usually stop off at the Sky Club or somewhere along the way to the carousel, but this…

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Happy Dance: Delta Returns to ExpertFlyer

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ExpertFlyer can once again display availability for Delta Air Lines flights…..and I’m doing my happy dance! When Delta blocked ExpertFlyer over a year ago, I called that action disappointing. As I noted then, I use ExpertFlyer routinely to inform my travel decisions, and no, it’s not just about the upgrades. Let’s face it, I’m not getting any upgrades as a newly demoted Silver Medallion. It’s about making the best choices for flights and having information. My most routine use of ExpertFlyer, picking an earlier flight when the opportunity arises. That’s why I was happy to see this message on InsideFlyer, “We’re happy to announce that as of today the previously missing DL data has been restored to ExpertFlyer. The only…

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Let’s Raise a Glass to #DeltaAmexPerks

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Be sure to bring your Delta Amex with you for your next Sky Club visit. During the month of June, just show your Delta Amex card at THE BAR at Delta Sky Club® and you can receive up to two premium drinks for free. Delta and Amex offered a similar promotion late last year. The terms of the current offer indicate that “Select champagnes and Premium spirits are excluded.” I’ve asked for a list of the premium beverages that aren’t included, and when I receive that information, I’ll post it here. Last time around, the only drinks not included were Hennessy, Johnny Walker Blue Label, and the half bottle of Perrier-Joulet according to the bartender I spoke with then. That said,…

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Dear Delta Agent: Do Not Lie to Me

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Mixed emotions about this blog post. It has potential to be misconstrued into something I don’t want, but I think I need to say it. Dear Delta gate agent (OK, any airline agent), do not lie to your customer. I just boarded a Delta flight from DCA. I’m on my way home now climbing through 14,000 feet. Life is good. I was a little late getting to the boarding gate today, admittedly. But sometimes, that happens when you have…..a life, a job, etc. In fact, I was so late getting to the gate that the majority of the flight had boarded, and I, a lowly dirt Silver Medallion, was number one on the upgrade list. (I don’t make these things…

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