SkyMiles

Tag Archives for SkyMiles.

Delta Repairs an Upgrade Problem

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Delta SkyMiles companion upgrades have been a pet-peeve of mine….well….forever. Nothing more annoying than seeing yourself glued to the bottom of the upgrade list just because you had the audacity to take a trip with your spouse. Frankly, if anyone at Delta asked me for my opinion, I would tell them that this bugs me more than award availability. Well, the folks at SkyMiles are about to make the second positive change to the Medallion upgrade program in just a few weeks as RenésPoints wrote last night. According to Delta.com, “We recently surveyed our Medallion members about our companion policy for Complimentary Upgrades, and a majority of you voted that Medallion members traveling with a companion should clear for Complimentary Upgrades…

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Delta Air Lines Tweaks Upgrade Priority: It’s a Good Thing

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Delta Air Lines took a step forward in respecting loyalty today. (HT: Rapid Travel Chai since I saw this there first.) No, I’m not kidding. This morning, Delta implemented an update to its complimentary Medallion upgrade priority. According to Delta, “Beginning April 30, 2016, Delta will simplify the clearance priority for Medallion Complimentary Upgrades as it continues to build the best elite travel experience for SkyMiles Medallion members.” What happened? Delta is slightly reordering its upgrade priority, and I think it’s a good thing. Key change? Y fares will no longer trump your status. In other words, Silver Medallions on Y fares will no longer upgrade ahead of Diamond Medallions on other fares. While I can’t deny that I have benefited…

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An Update on My Mileage Plan Experiment

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As you know, I status-matched to Alaska Mileage Plan MVP 75K several weeks ago. This was partially a defensive move in the wake of changes at SkyMiles and AAdvantage, and partially an act of curiosity. Could a flyer who primarily flies Delta make Mileage Plan work for them? That is an ongoing question. Since I first matched, I’ve flown several Delta flights, and have some Alaska flights planned in the near future. While I am always glued to the bottom of the upgrade list when crediting Delta flights to Mileage Plan, I have perceived no differences in service and have experienced nothing I would consider a “problem.” What About Those Redeemable Miles? I earned more miles on my first Delta…

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The End of the Free Ride: A Bridge Too Far

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It’s not a well-kept secret that I have lost an emotional connection to miles and points. I don’t know exactly when it happened, and in truth, there probably is no one single thing or event to point to that caused it. As time went by, it became less and less attractive to me to do be emotionally invested in loyalty programs. My friend, René wrote a post about the balance between fewer elites and first class upsells last week that I couldn’t help but comment on. “Here’s the thing – for every Delta elite having this conversation with themselves, there’s an American and United elite having the same conversation and moving a flight or two to Delta. It’s the natural outcome…

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Delta Silver Medallion: First Call Not So Great

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If you’ve read the blog before, you likely know that I live in Atlanta and fly Delta. Last year, I decided to break up with traditional ideas about loyalty when it comes to airlines. I still flew Delta more than anyone else, but I also spent plenty of time on American and Southwest. Couple this with a slight reduction in overall travel, and the end result was that I dropped from Platinum Medallion to Silver Medallion with Delta. The First Phone Call as Silver Medallion One of the things I loved about being Platinum Medallion was the phone support. Platinum calls were usually picked up by excellent Minnesota-based reservations agents that seemed to know how to do everything. That said,…

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Thoughts on Richard: Not Nixon

Delta Air Lines announced the semi-expected retirement of its CEO, Richard Anderson, today. Ed Bastian will succeed Anderson as CEO, and Glen Hauenstein will be elevated to President of Delta. I met Richard just once, and I found him to be remarkably affable. While I’m sure he has his CEO moments, he honestly struck me as someone that would be OK to sit down and have a beer with. That’s about the nicest thing I’ve ever said about any airline CEO. Though I still wish I had asked him these two questions. Change is hard, and the last few years have seen a lot of remarkable change in the airline industry. I’d opine that Richard Anderson has played a major…

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Delta Announces 2016 MQM Rollover Date

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One thing I like about Delta’s Medallion status is SkyMiles rollover MQMs. Basically, if you exceed your required MQMs for the level of elite status you attain, Delta will roll that amount over to the next year. This can give you a good head start on status for the next year….and we all know I’m going to need that! Per “SkyMilesTeam” on FlyerTalk, rollover MQMs from 2015 will begin posting during the week of January 11, 2016. It could take 1 to 2 weeks for your rollover MQMs to post. This is the way things usually work, but it always generates a bit of angst and questions about when rollover MQMs post. How many MQMs will you rollover this year?…

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2015: My Last Year as Delta Platinum Medallion

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If the headline leads you to think this is a “hate on Delta post,” I apologize….because it isn’t. But on this New Year’s Eve, I think it’s appropriate to take a look at the impact of the changes I made in the way I travel over the last year. I was pretty clear on worrying less about “elite” status, and making schedule, price, and convenience my primary motivators for air travel. Not to mention, I experimented quite a bit with American from Atlanta in 2015, and a tiny bit of Southwest too. The result: I spent less on airfare overall, but come February 1, 2016, I will be a Delta Silver Medallion. (Insert sad face, crying, and gasping noises here)…

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About That Status Match to Alaska Air

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Earlier this year I wrote about the possibility of status matching to Alaska Air’s Mileage Plan program. It’s a great little program, and arguably, the most rewarding in the industry once American moves to revenue based earn sometime in 2016. With Delta, United, and soon American moving their programs to a revenue based world, I couldn’t help but consider the possibilities with Mileage Plan. Frankly, I still am considering them, but for the moment, I am not requesting a status match with Mileage Plan. (Feature image credit: Shutterstock) A certain percentage of my travel is obligated to two airlines, Delta and Southwest. As you know, I’m occasionally seen on an American jet too. Should I elect to credit to Mileage Plan,…

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Don’t Forget to Bring Your Delta Amex to the Sky Club

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Through the end of December, holders of any of the Delta American Express SkyMiles cards can get up to two premium drinks at the Delta Sky Club by just showing your Delta Amex. While I’m sure this has been blogged about already, a friendly reminder never hurts as I’d completely forgotten when I arrived at the Sky Club yesterday. The friendly bartender asked if I had a Delta Amex, and of course I said yes! So don’t leave home for your next Delta flight without your SkyMiles Amex. The only premium drinks not included are Hennessy, Johnny Walker Blue Label, and the half bottle of Perrier-Joulet according to the bartender I spoke with. If you’ve heard differently, please comment. -MJ,…

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